Plastics 2000 (“Plastics 2000”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request a quote, purchase products, or otherwise interact with our business.
1. Information We Collect
We may collect personal information including:
- Name
- Company name
- Email address
- Phone number
- Delivery and billing addresses
- Product and quote enquiries
- Information provided through contact forms
- Communication records between you and Plastics 2000
- Website usage information, including IP address, browser type, device information, and pages visited
You may choose not to provide certain information; however, this may limit our ability to provide products, services, or support.
2. How We Collect Information
We collect information when you:
- Submit an enquiry through our website
- Request a quote
- Contact us by phone or email
- Place an order
- Subscribe to marketing communications
- Interact with our website through cookies and analytics technologies
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and provide customer support
- Prepare quotations and process orders
- Deliver products and services
- Improve our website, products, and customer experience
- Send updates, marketing communications, or industry information where permitted by law
- Comply with legal and regulatory obligations
- Maintain business records
4. Disclosure of Personal Information
We may disclose your personal information to:
- Employees and contractors who require access to perform their duties
- Delivery and logistics providers
- Payment processors and financial institutions
- IT service providers and website hosting providers
- Professional advisers including accountants, auditors, and legal advisers
- Government authorities where required by law
We do not sell, rent, or trade personal information to third parties.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may collect information such as:
- Browser type
- Device information
- Pages viewed
- Time spent on our website
- Referring websites
We may use services such as Google Analytics to analyse website traffic and improve user experience.
You can adjust your browser settings to refuse cookies; however, some website features may not function correctly.
6. Marketing Communications
We may send marketing communications relating to our products, services, industry updates, and company news.
You can opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in emails; or
- Contacting us using the details below.
7. Data Security
We take reasonable steps to protect personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access
- Modification
- Disclosure
While we implement appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
9. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or out of date.
To make a request, please contact us using the details below.
10. Overseas Disclosure
Some of our service providers, such as website hosting, email, or cloud service providers, may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure personal information is handled securely and in accordance with applicable privacy laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes.
Any updates will be published on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related complaint, please contact us:
Plastics 2000
Address: 89 Merola Way, Campbellfield Victoria 3061
Phone: 03 9357 0296
Email: info@plastics2000.com.au
Website: https://www.plastics2000.com.au